Applicants can contact our Clearing, Adjustment and Confirmation hotline on 0118 402 0900
This hotline is open on the following dates/times:
You can also find more information and frequently-asked questions on our Adjustment and Clearing page here
Students - use your University username and password to log in, plus your RISIS security password.
Staff - use your University username and password to log in. If you are a member of University staff who requires access to RISIS for your job role and has yet to be given access, please ask your line manager to contact the RISIS Office, giving your University username.
Applicants - use your confirmed Reading ID number as the username and your date of birth in the format DDMMYYYY as the password. You will then be asked for your RISIS security password. If you have applied online for a postgraduate programme and you have not yet had your Reading ID number confirmed to you, please continue to use the encrypted link in your initial email until confirmation has been sent to you.
Past students - use your Reading ID number and your date of birth (in the format DDMMYYYY), plus your RISIS security password.
Not sure how to log in? Click here